利用規約
当ホテルは、お客様に安全・快適なご利用をいただくためと、ホテルの持つ公共性を保持するため、宿泊約款と一体となる下記の規則を定めております。この規則をお守りいただけないときは、宿泊約款第6条の規定により、宿泊契約を解除することがあります。
1. 貴重品・お預かり品について
貴重品は、自己管理でお願いします。
2. 客室のご利用について
- 予約人数を超えての客室利用は、原則禁止致します。
- 申出なく予約人数を超えての利用が発覚した場合は、その超過利用分を請求致します。
- 未成年者のみのご宿泊は、保護者の許可がない限りお断りいたします。
- 暖房用、炊事用の火器及びキャンドル等、当ホテルの貸出品以外のプレス用のアイロンその他の電化製品の使用はお断りします。
- ベッド、その他の火災が発生しやすい場所及び当ホテル所定の場所以外での喫煙はお断りします。
- シャワールーム及び洗面台内での染毛・漂白剤等の使用は固くお断りします。
- 客室の窓に写真、ポスターを貼付し、その他ホテルの外観を損なう物品を掲示することはお断りします。
- 宿泊を目的としない利用は固くお断りします。
- 外来者との客室での面会は固くお断りします。
3. ホテル内では他のお客様の迷惑になる下記の物の持込、又は行為はご遠慮ください。
- 次に定める物品の持ち込み
- イ）動物、鳥類等（盲導犬等を除く。）
- ロ）覚醒剤、麻薬類等、法令により所持を禁止されている薬品類
- ハ）発火又は引火しやすい火薬や揮発油類及び身体に害を及ぼす危険性のある薬品
- ニ）許可証のない銃砲、刀剣類及びこれらの類似品
- ホ）著しく多量もしくは重量のある物品
- ヘ）悪臭を発するもの
- ト）ごみ及び客室の衛生を妨げる物品
- チ）当ホテル内での使用を目的とした電化製品及び調理器具等の物品
- リ）その他当ホテルが客室への持込みを禁止することとした物品
- 放歌高吟等の喧騒行為、異臭放散その他第三者に嫌悪感や迷惑を及ぼしたりする行為
- 公序良俗に反する行為
- 他のお客様にチラシ、ビラその他の広告物を配布する行為
- 館内の諸設備及び諸物品の移動、加工、持ち出し、及び本来の用途以外の目的での使用
- 客室以外の場所での所持品の放置
- 客用以外の施設への立ち入り
- 当ホテルが許可する施設以外から飲食物等の出前を取ること
- 営利を目的とした活動
- その他当ホテル内での安全及び衛生の妨げとなる全ての行為
4. 客室ルームキーを紛失または破損された場合は、再発行費用および安全管理費用として30,000円を請求いたします。なお、実際に発生した費用が30,000円を上回る場合は、その実費を請求いたします。
宿泊約款
第 1 条(本約款の適用)
当社の経営する宿泊施設の全て(以下「当施設」といいます。)に関する宿泊契約およびこれに関する契約は、この約款により補完されるものとし、この約款に定められていない事項については、法令または慣習によるものとします。前項の規定にかかわらず、この約款の趣旨、法令および慣習に反しない範囲で当社が特約の設定に応じた時はその特約が優先するものとします。
第2条(宿泊契約締結の拒絶)
当社は次の場合には、宿泊をお断りすることがあります。
宿泊の申し込みが、この約款によらないとき。
満室(員)により客室の余裕がないとき。
宿泊しようとする者が、宿泊に関し、法令の規定、公の秩序若しくは善良の風俗に反する行為をするおそれがあると認められるとき。
宿泊しようとする者が、次のイからハに該当すると認められるとき。
イ)暴力団員による不当な行為の防止等に関する法律(平成 3 年法律第 77 号)第 2 条第2 号に規定する暴力団(以下「暴力団」という。)、同条第 2 条第 6 号に規定する暴力団員(以下「暴力団員」という。)、暴力団準構成員又は暴力団関係者その他の反社会的勢力
ロ)暴力団又は暴力団員が事業活動を支配する法人その他の団体であるとき
ハ)法人でその役員のうちに暴力団員に該当する者があるもの
宿泊しようとする者が、他の宿泊客に著しい迷惑を及ぼす言動をしたとき。
宿泊しようとする者が、伝染病者であると明らかに認められるとき。
宿泊に関し暴力的要求行為が行われ、又は合理的な範囲を超える負担を求められたとき。
天災、施設の故障、その他やむを得ない事由により宿泊させることができないとき。
宿泊しようとする者が、泥酔者で近隣に著しく迷惑を及ぼすと認められたとき、宿泊者が他の宿泊者に著しく迷惑を及ぼす言動をしたとき。
危険物(ストーブ等の火器、石油類、銃刀類)及び人体に有害な物品を持ち込むとき。
沖縄県旅館業法施行条例の規定する場合に該当するとき。
過去に第 11 条の適用を受けた者であるとき。
宿泊しようとする者が、当施設の従業員に対し、次の各号に掲げるカスタマーハラスメントに該当する行為を行い、又は行うおそれがあると認められるとき。
1. 威圧的な言動、暴言、恫喝
2. 長時間にわたる一方的な拘束
3. 土下座その他過度な謝罪の要求
4. 社会通念上相当な範囲を超える返金、無料宿泊、特別対応等の要求
5. SNS、口コミサイトその他インターネット上への投稿を示唆し、不当な要求を行う行為
6. 従業員へのつきまとい、個人情報の要求
7. 身体的接触、暴力行為又はこれに準ずる行為
8. その他、従業員の安全又は就業環境を害する行為
第3条(氏名等の明告)
当施設に宿泊の申込みをしようとする者は、次の事項を当施設に申し出ていただきます。
宿泊者の、住所、氏名、電話番号、性別、国籍、および職業
宿泊日の、到着予定時刻、会社名、申込者の電話番号および氏名
その他、当宿泊施設が必要と認めた事項
宿泊者が、申込みを行った宿泊日を越えて宿泊の継続を申し入れた場合、当施設に予約がなかった場合のみ、その申し出がなされ当社が申し込みを承諾し、宿泊料金の前払いいただいた時に新たな宿泊の申込みがあったものとして処理いたします。
第4条(宿泊契約の成立等)
宿泊契約は、当社が宿泊者御本人による宿泊契約の申込みを承諾したときに成立します。
宿泊契約が成立したときは、宿泊期間(3日を超えるときは3日間)の基本宿泊料を限度として当社が定める申込金を、当社が指定する日までに、お支払いいただきます。
申込金は、まず、宿泊者が最終的に支払うべき宿泊料金に充当し、宿泊者によって契約が解除された場合及び宿泊者の故意又は過失によって当社に損害が生じたときは、違約金に次いで賠償金の順序で充当し、残額があれば、宿泊料金の支払いの際に返還します。
申込金を当社が指定した日までにお支払いいただけない場合は、宿泊契約はその効力を失うものとします。ただし、申込金の支払期日を指定するにあたり、当社がその旨を宿泊客に告知した場合に限ります。
予約申込みの受付期限は、当施設が予約方法ごとに定めるものとし、公式ウェブサイト、予約サイトその他当施設所定の方法により表示します。なお、受付期限は、予約状況、運営上の都合その他の事情により変更することがあります。
第5条(キャンセル)
当施設は、宿泊予約の申込者が宿泊契約の全部又は一部を解除した場合には、当施設又は予約サイト等において予約時に提示したキャンセルポリシーに従い、違約金(キャンセル料)を申し受けます。
キャンセル料の発生時期、料率その他の条件は、予約方法、宿泊プランその他当施設が別途定める条件によるものとします。
宿泊者が連絡をしないで、宿泊日の午後 8 時になっても到着しないとき、又は到着予定時刻を 2 時間以上経過しても(午後 8 時を限度とします。)連絡がないときは、宿泊予約は宿泊者により解除されたものとみなし、処理することがあります。
宿泊日数を短縮した場合のキャンセル料は、予約時に適用されたキャンセルポリシーに従います。
無断不泊又は無連絡キャンセルについては、予約時に適用されたキャンセルポリシーに基づきキャンセル料を申し受けます。
第6条(解除)
当社は他に定める場合を除くほか、次の場合には宿泊予約・宿泊契約を解除する場合がございます。
第2条(3)から(12)までに該当することが判明したとき
第3条(1)を申しいただけないとき、又は偽ったとき
第4条の申込金の支払いを請求した場合において、期限までにその支払いがないとき
第4条の宿泊契約の成立等において、予約者が宿泊者御本人でないと判明したとき
なお、当社は、宿泊予約を解除したときは、その予約についてすでに収受した予約金があれば返還します。
第7条(宿泊の登録)
宿泊者は、宿泊日当日、当施設において、次の事項を当施設に登録して下さい。
第3条(1)の事項
外国人にあっては、旅券番号、日本上陸地および上陸年月日
出発日および時刻
その他、当施設が必要と認めた事項
日本国内に住所を有しない外国人にあっては、パスポートの提示並びにコピー等をさせていただきます。
第8条(チェックイン・チェックアウトタイム)
宿泊者が当施設に入館いただける時刻(チェックインタイム)は午後 3 時から午後 8 時迄とし、当施設より退館いただく時刻(チェックアウトタイム)は午前 11 時迄とします。また、石垣空港への到着の時刻が 19 時を過ぎる便に搭乗予定の場合においても、宿泊をお断りしております。当施設は、可能な場合に限り、前項に定める時間外の施設および敷地内の使用に応じることがあります。
第9条(料金の支払い)
料金の支払は、指定日までに申込金(宿泊料金相当)を指定の銀行口座入金または、クレジットカードにてお支払していただきます。宿泊者が客室の使用を開始したのち任意に宿泊しなかった場合においても宿泊料金は申し受けます。
第10条(利用規則)
宿泊者は、当施設内においては、当施設が定めた利用規則に従っていただきます。
宿泊者は、当施設従業員に対し、安全かつ適正な業務運営を妨げる言動その他のカスタマーハラスメントに該当する行為を行ってはなりません。
第11条(宿泊継続の拒絶)
当社は、お引受けした宿泊期間中といえども、次の場合には、宿泊の継続をお断りすることがあります。
宿泊者が、当施設の従業員又は他の宿泊者に対し、前条に定めるカスタマーハラスメントに該当する行為を行ったときは、当施設は催告なく宿泊契約を解除し、退館を求めることがあります。なお、この場合、既に受領した宿泊料金の返金はいたしません。また、当施設に損害が生じた場合は、その賠償を請求することがあります。
第2条(3)から(12)までのいずれかに該当することになったとき
宿泊者以外のものを客室内に入れたとき
第10条に定めた利用規則に従わなかったとき
寝室等での寝たばこ、消防用設備等に対するいたずら、その他当施設が定める利用規則禁止事項に従わないとき
第7条の宿泊の登録事項、申し出事項に虚偽が発覚したとき
第12条(契約した内容の提供ができない場合の取り扱い)
当社は、契約した内容を提供できない時は、できる限り同一の条件による当社の他の宿泊施設をあっ旋するものとします。当社が他の宿泊施設をあっ旋できない時は、違約金相当額の補償料を宿泊者に支払い、その補償料は損害賠償額に充当します。ただし、客室が提供できないことについて、当社の責めに帰すことの事由でない場合は、この限りではありません。
第13条(手荷物又は携帯品の保管)
当社は、宿泊者手荷物等を除き、貴重品について宿泊に先立っての受け取り、保管はできません。宿泊者がチェックアウトしたのち、宿泊者の手荷物又は携帯品(金庫内含)が当施設に置き忘れられていた場合は、発見日を含めて7日間当施設にて保管し、その後貴重品については最寄りの警察署へ届け、その他の物品については処分させていただきます。
第14条(駐車場)
当施設には駐車場がございません。近隣の駐車場をご確認ください。
なお、当社は、車両の管理責任は負いかねます。
第15条(免責事項)
当施設内にてコンピューター等の通信機器をご利用になるにあたっては、宿泊者ご自身の責任にて行うものとします。コンピューター等の通信機器の利用時にシステム障害、その他の理由によりサービスが中断し、その結果宿泊者がいかなる損害を受けた場合も、当社は一切の責任を負いません。
第16条(宿泊者の責任)
宿泊者の故意又は過失により当施設が損害を被ったときは、当該宿泊者は当社に対し、その損害を賠償していただく場合がございます。
別表第 1
宿泊料金等の内訳と算出方法(第 2 条第 1 項、第 3 条第 2 項及び第 12 条第 1 項関係)
| 宿泊客が支払うべき総額 | 内訳 | |
| 宿泊料金 | (1)基本宿泊料（室料） | |
| (2)消費税その他法令により課される税金 | ||
| 追加料金 | (3)追加人数料金 | |
| (4)その他サービス利用料金 | ||
| (5)税金 ロ.消費税 | ||
| 税金の精算（イ） | ||
| 宿泊料金 | イ.消費税：（（1）＋（2））×10％ | |
| 追加料金 | ロ.消費税：（（4）＋（5））×10％ | |
基本宿泊料は当ホテルが当ホテル公式ホームページに掲示する料金表によります。
各部屋に設定している基本人数を超える場合は、各部屋に設定した基本料金に対する 1 人あたりの 100%を追加人数分いただきます。
税法が改正された場合は、その改正された規定によるものとします。
Terms& Conditions （利用規約・宿泊約款）
Terms of Use (利用規約)
In order to ensure the safety and comfort of our guests and to maintain the public nature and proper operation of the hotel, the following rules have been established as an integral part of our Accommodation Terms and Conditions.
If a guest fails to comply with these rules, the hotel may cancel the accommodation contract in accordance with Article 6 of the Accommodation Terms and Conditions.
- Valuables and Items Left in Our Care
Guests are responsible for the safekeeping of their valuables.
2．Use of Guest Rooms
- Guest rooms may not, in principle, be used by more guests than the number specified in the reservation.
- If it is discovered that a guest room is being used by more guests than stated in the reservation without prior notice to the hotel, an additional charge will be applied for the excess number of guests.
- Guests under the age of 18 may not stay at the hotel without the permission of a parent or legal guardian.
- The use of heating or cooking appliances involving fire, candles, irons or other electrical appliances not provided by the hotel is prohibited.
- Smoking is prohibited on beds, in other areas where there is a risk of fire, and anywhere other than designated smoking areas.
- The use of hair dye, bleach, or similar products in the shower room or on the washbasin is strictly prohibited.
- Guest may not attach photographs, posters, or other items to guest room windows or display anything that may detract from the appearance of the hotel.
- Guest room may not be used for purpose other than accommodation.
- Meeting with visitors who are not registered guests are strictly prohibited in guest rooms.
3．Prohibited Items and Conduct
To ensure the comfort and safety of all guests, please refrain from bringing the following items into the hotel or engaging in any of the following activities that may cause inconvenience or disturbance to other guests.
- Prohibited Items
The following items may not be brought into the hotel:
- Animals or birds, except for guide dogs and other assistance animals permitted by law.
- Stimulants, narcotics, or other substances whose possession is prohibited by law.
- Explosives, highly flammable materials, volatile substances, or hazardous chemicals that may cause harm to people.
- Firearms, swords, or other bladed weapons without the required permits, as well as similar or imitation items.
- Unusually large or heavy items.
- Items that emit strong or unpleasant odors.
- Garbage or other items that may compromise the cleanliness or hygiene of guest rooms.
- Electrical appliances, cooking equipment, or other items intended for use within the hotel that are not provided or approved by the hotel.
- Any other items that the hotel prohibits from being brought into guest rooms.
- Making excessive noise, singing loudly, emitting unpleasant odors, or engaging in any other behavior that may cause discomfort, inconvenience, or disturbance to other guests or third parties.
- Engaging in any conduct that violates public order or accepted standards of decency.
- Distributing flyers, leaflets, advertisements, or other promotional materials to other guests.
- Moving, altering, removing, or taking away hotel facilities, equipment, or property, or using them for purposes other than their intended use.
- Leaving personal belongings unattended in areas other than guest rooms.
- Entering areas or facilities that are not intended for guest use.
- Ordering food, beverages, or other items for delivery from establishments that are not approved by the hotel.
- Engaging in activities for commercial or profit-making purposes.
- Engaging in any other activity that may compromise the safety, security, or hygiene of the hotel.
4．If a guest loses or damages a room key, a fee of JPY 30,000 will be charged to cover the cost of issuing a replacement key and the associated security measures.
※If the actual costs incurred exceed JYP 30,000, the guest will be charged the actual amount incurred.
Accommodation agreement（宿泊約款）
Article 1 (Application of These Terms and Conditions)
Accommodation contracts and any related agreements concerning all lodging facilities operated by our company (hereinafter referred to as the “Facilities”) shall be governed and supplemented by these Terms and Conditions. Any matters not stipulated herein shall be governed by applicable laws, regulations, and customary practices.
Notwithstanding the foregoing, where our company has agreed to enter into a special agreement, such special agreement shall take precedence over these Terms and Conditions, provided that it does not conflict with the purpose of these Terms and Conditions, applicable laws, regulations, or customary practices.
Article 2 (Refusal to Enter into an Accommodation Contract)
Our company may refuse to accommodate a guest in any of the following circumstances:
・When the application for accommodation is not made in accordance with these Terms and Conditions.
・When there are no rooms available due to the Facilities being fully booked.
・When it is reasonably determined that the person seeking accommodation is likely to engage in conduct related to their stay that violates applicable laws or regulations, public order, or generally accepted standards of decency.
・When it is determined that the person seeking accommodation falls under any of the following categories:
- An organized crime group as defined in Article 2, Paragraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter referred to as an “Organized Crime Group”), a member of such a group as defined in Article 2, Paragraph 6 of the same Act (hereinafter referred to as an “Organized Crime Group Member”), an associate member or affiliate of an Organized Crime Group, or any other anti-social force.
- A corporation or other organization whose business activities are controlled by an Organized Crime Group or an Organized Crime Group Member.
- A corporation whose officers include any person who is an Organized Crime Group Member.
・When the person seeking accommodation has engaged in conduct or behavior that causes significant inconvenience or disturbance to other guests.
・When the person seeking accommodation is clearly recognized as suffering from an infectious disease.
・When violent or coercive demands are made in connection with the accommodation, or when demands for an unreasonable burden or service beyond what is reasonably necessary are made.
・When accommodation cannot be provided due to a natural disaster, malfunction of the Facilities, or any other unavoidable circumstance.
・When the person seeking accommodation is heavily intoxicated and is reasonably considered likely to cause significant disturbance to persons in the vicinity, or when a guest has engaged in conduct or behavior that causes significant inconvenience or disturbance to other guests.
・When the person seeking accommodation intends to bring into the Facilities any hazardous materials or items, including heating or other fire-producing appliances such as stoves, petroleum products, firearms, knives, or other weapons, or any substances or items harmful to human health.
・When the circumstances fall under any of the cases specified in the Okinawa Prefecture Ordinance for Enforcement of the Hotel Business Act.
・When the person seeking accommodation has previously been subject to the application of Article 11.
・When the person seeking accommodation has engaged, or is reasonably considered likely to engage, in any of the following acts constituting customer harassment:
- Intimidating, threatening, abusive, or aggressive language or behavior
- Unreasonably prolonged demands or interactions that prevent employees from performing their duties
- Demanding that an employee kneel, bow excessively, or otherwise make an unreasonable apology
- Demanding refunds, complimentary accommodation, special treatment, or other compensation beyond what is reasonably appropriate
- Making unreasonable demands by threatening to post negative comments or reviews on social media, review websites, or other online platforms
- Stalking, following, repeatedly contacting, or requesting the personal information of our employees
- Unwanted physical contact, violence, or any similar behavior
- Any other behavior that threatens the safety of our employees or creates an unsafe,
intimidating, or hostile working environment
Article 3 (Provision of Guest Information)
Any person wishing to make a reservation to stay at our facility is required to provide the following information:
・Guest information: Address, name, telephone number, gender, nationality,
and occupation of each guest.
・Reservation information: The scheduled arrival time, company name, and the name
and telephone number of the person making the reservation.
・Other information: Any other information that our facility deems necessary.
If a guest wishes to extend their stay beyond the originally reserved departure date, such request will be treated as a new accommodation reservation only if no prior reservation has been made for the additional period, the facility accepts the request, and the applicable accommodation charges have been paid in advance.
Article 4 (Formation of the Accommodation Contract)
The Accommodation Contract shall be deemed to have been concluded when our facility accepts an application for accommodation made by the guest personally.
Once the Accommodation Contract has been concluded, the guest shall pay a deposit designated by our facility by the date specified by us. The amount of the deposit shall not exceed the basic accommodation charge for the reserved period, or, if the stay exceeds three days, the basic accommodation charge for three days.
The deposit shall first be applied toward the accommodation charges ultimately payable by the guest. If the Accommodation Contract is cancelled by the guest, or if our facility suffers any loss or damage due to the guest’s intentional act or negligence, the deposit shall be applied first toward any cancellation or penalty charges and then toward compensation for such loss or damage. Any remaining balance shall be refunded to the guest when the accommodation charges are paid.
If the guest fails to pay the deposit by the date specified by our facility, the Accommodation Contract shall cease to be effective. However, this provision shall apply only where our facility has informed the guest of the applicable payment deadline when specifying the due date for the deposit.
The deadline for accepting reservation applications shall be determined by our facility for each reservation method and shall be stated on our official website, booking websites, or through other methods designated by our facility. Please note that the reservation acceptance deadline may be changed depending on availability, operational circumstances,
or other factors.
Article 5 (Cancellation)
If the person who made the accommodation reservation cancels all or part of the Accommodation Contract, the facility may charge a cancellation fee in accordance with the cancellation policy presented at the time of booking by our facility or through the applicable booking website or other reservation service.
The timing from which cancellation fees apply, the applicable rates, and other conditions shall be governed by the terms and conditions separately established by our facility, depending on the reservation method, accommodation plan, and other applicable conditions.
If a guest has not contacted our facility and has not arrived by 8:00 p.m. on the scheduled check-in date, or if the guest has not contacted our facility within two hours after the scheduled arrival time (up to 8:00 p.m.), we may consider the reservation to have been cancelled by the guest and process it accordingly.
If the guest shortens the number of nights of the stay, any applicable cancellation fee shall be charged in accordance with the cancellation policy that applied at the time of booking.
In the case of a no-show or cancellation without prior notice, a cancellation fee may be charged in accordance with the cancellation policy that applied at the time of booking.
Article 6 (Cancellation and Termination by the Facility)
Unless otherwise provided herein, our facility may cancel or terminate a reservation or the Accommodation Contract in any of the following circumstances:
・If it is determined that the guest falls under any of the categories specified in Article 2, Items (3) through (12).
・If the guest fails to provide the information required under Article 3, Item (1), or provides false or inaccurate information.
・If, after our facility has requested payment of the deposit pursuant to Article 4, the guest fails to make the payment by the specified deadline.
・If it is determined that the person who made the reservation is not the guest who will actually stay at the facility, as required under Article 4 (Formation of the Accommodation Contract).
If our facility cancels or terminates a reservation, any reservation deposit or other advance payment already received from the guest for that reservation shall be refunded.
Article 7 (Guest Registration)
On the day of check-in, guests are required to register the following information with our facility:
・The information specified in Article 3, Item (1).
-For foreign guests: passport number, port of entry into Japan, and date of entry into Japan.
-The scheduled departure date and time.
-Any other information that our facility deems necessary.
Foreign guests who do not have an address in Japan are required to present their passport. Our facility may also make a copy or otherwise record the passport information as required.
Article 8 (Check-in and Check-out Times)
The check-in time at our facility is from 3:00 p.m. to 8:00 p.m., and guests are required to check out by 11:00 a.m. Please note that we do not accept guests arriving on flights scheduled to arrive at Ishigaki Airport after 7:00 p.m. Our facility may, where circumstances permit, allow guests to use the facility and its premises outside the hours specified above.
Article 9 (Payment of Accommodation Charges)
Accommodation charges shall be paid by the specified due date as a deposit equivalent to the accommodation charges, either by bank transfer to the designated bank account or by credit card. Once a guest has commenced using the guest room, the full accommodation charge shall remain payable even if the guest voluntarily chooses not to stay for the entire reserved period.
Article 10 (Rules and Regulations)
Guests are required to comply with the rules and regulations established by our facility while on the premises.
Guests must not engage in any conduct toward our employees that interferes with the safe and proper operation of our facility, including any behavior that constitutes customer harassment.
Article 11 (Refusal of Continued Accommodation)
Even during the agreed accommodation period, our facility may refuse to allow a guest to continue their stay in any of the following circumstances:
・If a guest engages in any conduct toward our employees or other guests that constitutes customer harassment as defined in the preceding Article, our facility may terminate the Accommodation Contract without prior notice and require the guest to leave the premises. In such cases, any accommodation charges already paid will not be refunded. If our facility suffers any loss or damage as a result of such conduct, we may also seek compensation from the guest.
・If the guest comes to fall under any of the categories specified in Article 2, Items (3) through (12).
・If the guest allows any person other than the registered guests to enter or stay in the guest room.
・If the guest fails to comply with the rules and regulations set forth in Article 10.
・If the guest smokes in bed or in the guest room, tampers with or misuses fire safety equipment, or otherwise violates any prohibited acts specified in our facility’s rules and regulations.
・If any false or inaccurate information is discovered in the registration or other information provided pursuant to Article 7.
Article 12 (Handling When Contracted Accommodation Cannot Be Provided)
If our facility is unable to provide the accommodation as agreed under the Accommodation Contract, we shall, to the extent reasonably possible, arrange alternative accommodation at another accommodation facility operated by us under substantially the same conditions.
If our facility is unable to arrange alternative accommodation, we shall pay the guest compensation equivalent to the applicable penalty amount. Such compensation shall be applied toward any damages payable to the guest.
However, this provision shall not apply if the inability to provide the guest room is due to circumstances for which our facility is not responsible.
Article 13 (Storage of Baggage and Personal Belongings)
Our facility does not accept or store valuables prior to a guest’s stay, except for baggage and personal belongings handled in accordance with our facility’s procedures. If any baggage or personal belongings, including items left in a safe, are left behind at our facility after a guest has checked out, we will retain such items for 7 days, including the date on which they are found. After the seven-day storage period, valuables will be handed over to the nearest police station, while other items will be disposed of at our discretion.
Article 14 (Parking)
We do not have a parking lot at this facility; please check for nearby parking options.
Please note that we cannot accept responsibility for the management or safety of vehicles.
Article 15 (Disclaimer)
Guests use computers, mobile devices, and other communication equipment or services at our facility at their own risk. Our facility shall not be liable for any loss or damage suffered by a guest resulting from the interruption, suspension, or unavailability of communication services due to system failures, technical problems, or any other cause.
Article 16 (Guest Liability)
If our facility suffers any loss or damage due to the intentional act or negligence of a guest, the guest may be required to compensate our facility for such loss or damage.
Appendix 1
Breakdown and Calculation Method for Accommodation Charges, etc.
(Related to Article 2, Paragraph 1; Article 3, Paragraph 2; and Article 12, Paragraph 1)
| Total Amount Payable by the Guest | Breakdown | |
| Accommodation Charges | (1) Basic accommodation charge (room charge) | |
| (2) Consumption tax and other taxes imposed pursuant to applicable laws and regulations | ||
| Additional Charges | (3) Additional charge for extra guests | |
| (4) Charges for other services used | ||
| (5) Taxes: Consumption tax | ||
| Tax Settlement | ||
| Accommodation Charges | (a) Consumption tax: ((1) + (2)) × 10% | |
| Additional Charges | (b) Consumption tax: ((4) + (5)) × 10% | |
The standard room rates are set forth in the rate schedule published on the Hotel’s official website.
Where the number of guests exceeds the standard occupancy specified for a particular room, an additional charge equal to 100% of the standard room rate will apply for each additional guest.
In the event of any amendment to applicable tax laws or regulations, the revised laws and regulations shall apply accordingly.
